DISCLOSURE ON THE PROTECTION AND PROCESSING OF GUEST PERSONAL DATA TEXT
Pursuant to Law No. 6698 on the Protection of Personal Data, your personal data may be processed by Aksa Turizm İşletmeleri A.Ş. as the data controller within the scope described below.
THE PURPOSE FOR WHICH PERSONAL DATA WILL BE PROCESSED
Your personal data collected during your stay, such as identity information (e.g. name, surname, Turkish ID number, passport number, date of birth, HES code, license plate information, identity information of the people who will stay with you) contact information (e.g. phone number, e-mail address), visual and audio records (e.g. your photos and videos), may be processed by the Company in accordance with the personal data processing conditions specified in Articles 5 and 6 of the Law for the following purposes within the scope of carrying out the necessary work and carrying out the relevant business processes in order to benefit you from the products and services offered by the Company:
-Presenting the hotel management, accommodation and related products and services we offer in our premises to you in the best way,
Follow-up and management of guest requests and complaints,
-Conducting guest satisfaction studies,
-Fulfillment of our legal obligations,
-Conducting accounting and finance processes,
-Carrying out business analysis and evaluation studies in relation to the services we provide,
-Performing information technology management activities such as backing up internal information and ensuring cyber security,
-Planning and execution of corporate communication activities,
-Event management,
-Management of relationships with business partners and suppliers,
-Planning and execution of reporting activities,
Follow-up of contract processes and legal requests,
-Planning and execution of guest relationship management processes
FOR WHAT PURPOSE IS YOUR PERSONAL DATA PROCESSED IN CASE OF YOUR EXPLICIT CONSENT?
Your personal data collected; Planning and execution of the marketing processes of the Products and Services, conducting profiling and analysis activities, recommending and promoting the Products and Services to you by customizing them according to your likes, usage habits and needs, sending advertisements, promotions, etc. to your contact information that you have shared within the scope of your acceptance. commercial electronic messages, etc. It may be processed within the scope of your explicit consent.
TO WHOM AND FOR WHAT PURPOSE THE PROCESSED PERSONAL DATA MAY BE TRANSFERRED
Your collected personal data may be transferred to group companies, business partners, suppliers, legally authorized public institutions and legally authorized private persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law in line with the realization of the above-mentioned purposes.
METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA
Your personal data are collected before and during the presentation of the products and services offered by our Company, in the physical environment during your verbal or written interviews with printed forms, acceptance desks and our employees; in the electronic environment, through the website and social media channels through which you contact us, based on legal reasons for the establishment or execution of the contract and the legitimate interest of our Company.
Your personal data will be collected only if you give your explicit consent in order to plan and execute marketing processes and to offer you our products and services by customizing them according to your tastes and usage habits.
Rights of the Personal Data Owner Listed in Article 11 of the Law As a personal data owner, we inform you that you have the following rights in accordance with Article 11 of the Law:
-Learn whether your personal data is being processed or not,
-Requesting information if your personal data has been processed,
-Learning the purpose of processing your personal data and whether they are used in accordance with their purpose,
-Knowing the third parties to whom your personal data is transferred domestically or abroad,
-To request correction of your personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom your personal data has been transferred
-To request the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of the Law and other relevant laws, and to request notification of the transactions made within this scope and in case your personal data is incomplete or incorrectly processed to third parties to whom your personal data has been transferred,
-Objection to the emergence of a result against the person himself/herself by analyzing your processed data exclusively through automated systems,
-Requesting the compensation of the damage in case of damage due to unlawful processing of your personal data.
You can submit your applications for your rights listed above to our company. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires an additional cost, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board.